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Privacy & Cookies

protection of personal data

SustainFresh.com respects the privacy of all users of its site. All personal information that you share with SustainFresh.com is treated confidentially at all times. SustainFresh.com uses your data only to provide you with services, which you have asked for.

personal information

SustainFresh.com will not disclose your personal data to third parties without your consent. SustainFresh makes every effort to protect your personal information. Personal data is only used for the services, which you have registered for. You can delete your personal data at any time. All digital types of communication you receive from SustainFresh (E.g. newsletters via e-mail) contain an unsubscribe link, which enables you to unsubscribe.

what do we want to know about you and why?

Name and surname:
We need your name and surname so that we can distinguish you from other subscribers, E.g. John Doe, John Roe, John Noe. Also, we would like to greet you personally if we are sending you an e-mail (E.g. Dear John or Dear Mr. Doe).

Residence:
Based on the facilities in your hometown, we can give specific advice with regard to nutrition and lifestyle and can inform you about the availability of certain products.

Phone number:
We use the telephone to contact you to schedule appointments quickly and efficiently or if we cannot reach you by e-mail.

Payment details:
We offer you a secure payment environment called Paypro.nl. This enables you to pay for your order via an online payment. When you pay with iDeal or PayPal, your data is stored in their administration to link the payment to your order.

IP address:
We use Google Analytics. However, we have disabled information sharing with Google (E.g.: IP address). We have also set a processing agreement with Google, which means we comply with the guidelines of the Dutch Data Protection Authority.

E-mail address:
You will receive an e-mail about your request, invoice and the services you have requested. You may also want to receive newsletters by e-mail, but only of you gave us permission via a double opt-in. Do you prefer to not receive newsletters anymore? Unsubscribing is very easy: via the contact form or via the link at the bottom of the newsletter itself you can unsubscribe.

we also use your details for:

Newsletters:
You can sign up for newsletters, but only if you gave us permission for this via a double opt-in. Do you prefer to not receive newsletters anymore? Unsubscribing is very easy: via the contact form or via the link at the bottom of the newsletter itself you can unsubscribe.

Tailored advice:
Based on the facilities in your hometown, we can give you specific advice on nutrition and lifestyle and the availability of certain products.

cookies

SustainFresh wants you to be able to optimally use the website SustainFresh.com. This can be done by accepting the cookies. We would like to explain to you what cookies are and what they do. Please find our explanation below.

What are cookies?
Cookies are distributed onto your computer, mobile or tablet when you visit a website. These are small and simple text files. Nevertheless, these small text files ensure that SustainFresh.com website becomes a lot more user-friendly.

Why does SustainFresh.com uses cookies?
We have carefully created our website so that we can help you as good as possible. Cookies contribute to this significantly. Unfortunately, without cookies, we cannot ensure that our website can be used optimally. In addition, the cookies of our website do not save your name, address details or other personal data. Only data about your use on our website will be saved, E.g. visited pages. We only use this data for analysis (so that we can provide you with optimal services, E.g. by optimizing the website according your needs).

What happens if I turn off my cookies?
When you choose to turn off cookies on SustainFresh.com, we cannot properly optimize the website according your needs. We then no longer have insight in your surfing behavior (which is data from where we can derive a lot of information). This will eventually disable us to adjust the website according to your needs and preferences.

Do you want to turn off cookies?
Do you really not want to use cookies? Then you can turn the cookies on and off at any time. You can easily do this via the settings in your browser.

Do you want to change or delete your personal data from my system?
No problem. Let us know by e-mail.

do you have any questions?

Please contact us via the contact details below:
Melissa Albers
Tel: 0031 (0)6-41931943
E-mail: info@sustainfresh.com